Hospitality
Multi-Property Hotel Procurement Platform
We built a shared operations platform for hotel procurement and financial reconciliation. It gives property teams and central operators one workflow for orders, inventory, and exception review.
Industry
Hospitality (Multi-Brand Franchise Hotels)
Client
A national hotel group operating multiple franchise properties under NDA
Engagement
Procurement and reconciliation platform delivered on a compressed build timeline
Outcome
Delivered on time and now in pilot rollout across the initial properties
The Challenge
Procurement was running through fragmented property-by-property channels, with no shared intake flow, no consistent status view, and too much operational work happening in follow-up threads.
Finance teams were also spending manual effort reconciling hotel operating data against transactions and daily reports.
What We Built
- Designed and shipped a unified procurement application that connects hotel managers and the central team through one workflow.
- Created a two-sided platform where property teams submit and track requests while central operators manage approvals and fulfillment.
- Added status updates, inventory visibility, and in-platform coordination so work did not depend on scattered email threads.
- Introduced AI-based reconciliation to compare operating reports with financial records and flag exceptions faster.
- Structured the system for multi-property rollout from day one.
What Changed
- The platform shipped on time and moved into pilot rollout.
- The hotel group gained a single source of truth for procurement activity that did not exist before.
- Reconciliation work became more structured and less dependent on manual exception hunting.
Stack
Next step
Coordinating operations across multiple locations or properties?
We can map the workflow, tell you whether this pattern fits your operation, and outline what a first delivery slice would look like.
Discuss a similar build